1. Are your diamonds certified?
Yes, each of our diamonds comes with a certification—typically from reputable labs such as IGI or GIA—so you’re getting transparent, authenticated quality every time. Many trusted jewelers prominently display these certifications to build credibility.
2. How long does delivery take, and can I track my order?
Once your order is placed, you’ll receive a confirmation email followed by shipping updates. Tracking information is provided so you can monitor your delivery every step of the way.
Most Items will ship in 1-3 Days
Custom Orders and Special Requests vary between 1-3 weeks
3. What payment methods do you accept?
We offer a range of secure payment options—credit cards (Visa, Mastercard), digital wallets, and sometimes PayPal or Klarna (if applicable)—backed by SSL encryption and trust badges to keep your transaction safe and convenient.
4. Can I modify or cancel my order after placing it?
You can modify or cancel your order within 24 hours of purchase. After that, it's usually too late, as items begin processing immediately to ensure timely delivery.
* Custom Orders and Re-sized Jewelry are Non Refundable
5. What is your return and refund policy?
We accept returns or exchanges within 14 days—so long as the piece hasn’t been worn and is in its original condition and packaging. Custom Orders, Re-Sized Jewelry or Limited-Edition pieces are non- returnable and non-refundable.